At Smart Life Products, we aim to ensure your satisfaction with our products and services. This page outlines our policies regarding cancellations and refunds. If you have any questions, please contact us for further assistance.

1. Order Cancellations

1.1 Cancellation Requests

If you need to cancel your order, please contact us as soon as possible. We accept cancellation requests within 24 hours of placing your order. After this period, we may not be able to process the cancellation as your order may already be in processing or shipped.

1.2 How to Cancel

To cancel an order, please email us at info@smartlifeproducts.in or call us at +91 7406264061. Include your order number and details in your cancellation request.

2. Refunds

2.1 Eligibility for Refunds

Refunds are available under the following conditions:
Defective or Incorrect Items: If you receive a defective or incorrect item, you are eligible for a full refund or exchange.
Returns: If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order, subject to our returns policy.

2.2 How to Request a Refund

To request a refund, please follow these steps:
Contact Us: Email us at info@smartlifeproducts.in or call +91 7406264061. Include your order number and reason for the refund.
Return the Item: If applicable, return the item to us following the instructions provided in our returns policy. Refunds will be processed once we receive and inspect the returned item.

2.3 Refund Processing Time

Once your refund request is approved, please allow 2 business days for processing. Refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

3. Exchanges

If you wish to exchange an item for a different size or color, please contact us at info@smartlifeproducts.in or call +91 7406264061. Exchanges are subject to item availability and our returns policy.

4. Cancellation and Refund Policy Changes

We may update our cancellation and refund policies from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the revised policies.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@smartlifeproducts.in
Phone: +91 7406264061

Address:
Smart Life Products,
SriVilla Apartment,
5th Street, Gomathi Nagar,
Nellore, AndhraPradesh, 524003
India
Thank you for shopping with Smart Life Products. We appreciate your business!